Hi, I'm Eden Nguyen
I have a background in business analysis, data visualisation, and information technology. With experience using Power BI, Excel, Tableau, SQL, and Python, I focus on building reports and dashboards that help businesses make informed decisions. I enjoy working with data to identify patterns and trends that support improvements in operations. I work well in collaborative environments where learning and problem-solving are valued. My experience includes tracking key performance indicators, investigating problems, and refining processes to improve overall business performance.
Work Experience
Assistant Manager / Sales and Inventory Analyst
11/2022 - 07/2025
AQUEO IMPORT & DISTRIBUTION
Brisbane, Australia
- Supported the Store Manager in leading daily operations and achieving store sales targets and KPIs.
- Maintained and organised product pricing, documentation, and processes using MS Teams.
- Used tools like Microsoft Excel/SharePoint to track job status, manage data, and streamline workflows.
- Collected data from OneDrive, and cleaned, transformed and loaded data using Power Query.
- Created DAX measures and maintained dashboards in Power BI enabling business users to automate and improve current work processes.
- Collaborated on reporting, data entry, and extracting insights from sales metrics and inventory reviews using ERP (SAP Business One) integrated with POS system (Lightspeed).
- Produced the monthly Order Intake and Sales Forecast, quarterly Sales performance management.
- Coordinated with suppliers and internal departments on stock, orders, and programs.
- Collectively achieved and exceeded sales targets and KPIs by 15%.
Business Intelligence Associate
11/2024 - 02/2025
PIRKX AUSTRALIA
Western Australia, Australia
- Collaborated with business and technical stakeholders to gather requirements and design solutions.
- Extracted, transformed, and loaded (ETL) data from various data sources (SQL databases, Excel, and APIs).
- Wrote SQL queries for data extraction, manipulation, and optimisation.
- Performed regular audits and validations to ensure clean, standardised data.
- Built efficient data models and relationships within Power BI using Power Query and DAX.
- Built end-to-end BI framework from data extractions to visualisation.
- Developed, maintained and optimised dashboards and reports that provided meaningful insights across workforce and operational data.
- Presented data in a clear and compelling way to non-technical audiences.
BI Associate Consultant
08/2022 - 11/2022
THE ADECCO GROUP
Brisbane, Australia
- Streamlined candidate screening by managing 70+ daily phone calls, enhancing recruitment efficiency by 15% through accurate data capture in Excel.
- Inputted and cleaned data through Oracle HRMS to increase data accuracy.
- Analysed candidate data in Excel to support tailored recruitment strategies, driving a 10% increase in client satisfaction through data-driven insights.
- Conducted candidate research to inform hiring processes, improving placement accuracy and supporting strategic client outcomes.
Projects
Logistics Performance Analysis - Power BI
- Created engaging Power BI dashboards for logistics sales trends, designed for stakeholder accessibility.
- Uncovered shipping delays, proposing optimizations for 12% efficiency gains.
Hospital Emergency Room (ER) Performance Analysis - Power BI & Excel
- Analysed ER data (2019–2020) using Excel and Power BI, visualising wait times and satisfaction metrics.
- Identified bottlenecks, proposing solutions to reduce wait times by 10%.
Global Forest Coverage Analysis - T-SQL
- Queried global forest coverage data (1990–2016) using T-SQL, analysing deforestation trends and sustainability metrics.
- Delivered insights on regional preservation efforts, supporting environmental policy recommendations.
Car Sales Analysis - Power BI & Excel Dashboard
- This project provides an in-depth analysis of car sales using Power BI and Excel, offering data-driven insights into: Total sales trends, best & worst performing car models and brands, sales by region, transmission type, and body style ,customer purchasing behaviors, year-over-year (YoY) sales comparisons ,growth opportunities for car dealerships
Supply Chain Logistics Analysis - SQL Project
- This SQL-based Supply Chain Logistics Analysis Project aims to optimize order management, warehouse utilization, shipping efficiency, freight cost analysis, and carrier performance.
- The project provides insights into: Total orders and weight analysis by plant, product demand trends, warehouse capacity and order volume management, freight cost and shipping efficiency analysis, carrier performance evaluation
U.S. Migration Flows Analysis (2010-2019) - R Project
- R-based data analysis project exploring domestic and international migration flows across U.S. states from 2010 to 2019.
- Analysed migration trends, patterns, and insights to better understand state-to-state and international migration movements.
Skills
Programming Languages
- Python, R
Data Analysis & Visualisation
- SQL, MS Excel, Power BI, Tableau
Tools & Platforms
- Microsoft Office, GitHub, Jupyter Notebook, Visual Studio Code, Google Colab, SAP, POS System, Wireshark, Project Libre, Oracle HRMS
Education
KAPLAN BUSINESS SCHOOL
Master of Information Technology
Brisbane, Australia
07/2023 - 03/2025
- GPA: 6.71/7
- High Achiever Award in 2023 & 2024
GRIFFITH UNIVERSITY
Master of Business - Majoring in Logistics & Supply Chain Management
- Griffith Award for Academic Excellence - 2022
Volunteering & Community Engagements
Participant - Cyber Security Workshops
- Actively engaged in multiple Cyber Security workshops and events organised by AWSN (Australian Women in Security Network), enhancing knowledge and skills in cybersecurity practices and technologies.
Mentee - Shecodes Coding Mentorship Program
- Participated as a mentee in the Shecodes Coding Mentorship Program, receiving guidance and support from experienced mentors to develop proficiency in coding and programming languages.
Contributor - Community Cybersecurity Initiatives
- Volunteered time and expertise to support community cybersecurity initiatives, including organising awareness campaigns and workshops to promote cybersecurity best practices among local businesses and organisations.
Certificates
